How to Cancel an Order

If you need to cancel your order, please contact our Customer Achievement Team via email, text, or chat. Have your order number ready, along with a brief reason for your cancellation request.

All cancellations require approval from a Customer Achievement Team member. If your order has not yet been fulfilled or shipped, our team can approve the cancellation and issue a full refund.

Once your refund has been processed, you will receive an email confirmation. Please allow up to 10 business days for the funds to appear in your account, although most refunds are available within one business day.

If your order has already been fulfilled or shipped, cancellation may no longer be possible. However, you may be eligible to return the order in accordance with our return policy. Please contact our team for assistance with the return process.