• How to Check Your Order Status?

  You can check the status of your order using any of the following methods: Order Confirmation Email: Click the link provided in your confirmation email to view your order status. Website Chat: Visit our website, click the chat button, and select "Track a Package." Contact Our Team: Reach out to our Customer Achievement Team via email, text, or chat for assistance. If contacting our team, please have your order number ready so we can assist you. Please Note: Helmet assembly orders require an additional 3–5 business days for assembly before shipping. Delivery dates are estimates and cannot be guaranteed.

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• When does my facemask need to be sent in for reconditioning?

  You must get your facemask reconditioned when there are 5 or more spots of exposed metal showing. Reconditioning is also a great, cost-effective way to change colors without purchasing an additional facemask.

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• How do I send my facemask in to be reconditioned?

    1. Head to our website and go to the reconditioning page here and click start order. Fill out the information and submit payment.  2. PRINT a copy of your invoice and include it with your order. If you are unable to print a copy, please submit a note with your order information: Order Number

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• Do you recondition helmets?

  We are not certified to recondition/repaint any helmet shells for field-use. We are only certified to recondition the facemasks specifically. For helmet reconditioning, we suggest reaching out to Riddell, Schutt, or checking out NAERA online for other licensed helmet reconditioners/repainters across the country.

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• How Can I Place an Order?

  Ordering is easy! Simply visit our website, browse our catalog, and add your selected items to the cart. Follow the checkout process, and your customized football gear will be on its way.

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• How to Order a Custom Helmet

  Ready to create a custom helmet? Getting started is easy! Visit our website and click the "I Want Custom Branded" tab. From there, select "Request a Quote" and complete the inquiry form with the details of your project. Once your inquiry has been submitted, a member of our team will review your request. If your project qualifies, a team member will reach out to schedule a call to discuss your vision, customization options, and the details of your build.

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• How to Cancel an Order

  If you need to cancel your order, please contact our Customer Achievement Team via email, text, or chat. Have your order number ready, along with a brief reason for your cancellation request. All cancellations require approval from a Customer Achievement Team member. If your order has not yet been fulfilled or shipped, our team can approve the cancellation and issue a full refund. Once your refund has been processed, you will receive an email confirmation. Please allow up to 10 business days for the funds to appear in your account, although most refunds are available within one business day. If your order...

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• Do you offer Team Reconditioning?

  Please visit our Team Services page to request a quote for reconditioning services for your team.

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• Can I order a mix of sizes and colors for a bulk order?

  Certainly! We understand the diversity of teams. When placing a bulk order, you can mix and match sizes and colors to meet the specific needs of your players. Contact a sales team member.

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• Do you offer bulk discounts for non-profit organizations or community teams?

  Contact our sales team to inquire about ordering a bulk purchase for your organization or team.

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• Can I order a sample before placing a bulk order for my team?

  Contact our sales team to inquire about ordering a sample before making a bulk purchase for your team.

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• Do you offer team discounts?

  Contact our sales team for more information on how we can support your entire team with quality football gear.

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• Are you a legit company?

  Yes, we are a small company in beautiful Greenville, South Carolina. Check out customer reviews for legitimacy. You can also follow us on your favorite social platform @GreenGridiron.

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• How can I get in touch with customer support?

  You can reach our customer support team by emailing service@greengridiron.com, chatting in via our website, or calling/texting our toll-free number at 1-800-285-1687. We're here to assist you with any questions or concerns.

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• What is Green Gridiron?

  Green Gridiron works with football players and teams at all levels from youth to the NFL. We work with select high-end manufacturers who provide the safest and most cutting-edge equipment for on-field use. We also offer a broad range of collectible items that can be upgraded using accessories worn by players.

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• How does facemask reconditioning work?

  Facemasks are brought to us in varying conditions. When they arrive they are inspected for bends, weld breaks, and spreading. Facemasks that pass inspection are sent to remove the existing coating in a chemical bath. When the bare metal masks come back, they are heated and hand-dipped in a thermoplastic powder coating, then sealed with heat and hung to cool. All recondition facemasks fit NOCSAR standards when complete. Learn all about facemask reconditioning here:

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• Can I Edit My Order?

  Order modifications are only available for orders placed and shipping within the United States. If you need to make changes to your order, please contact our Customer Achievement Team via email, chat, or text us at 800-285-1687. Be sure to include your order number and the changes you'd like to request. Please contact us as soon as possible, as all modifications are subject to approval and the current status of your order. Please Note: Once an order has shipped, we can no longer modify account information or shipping addresses.

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• How to Check Facemask Reconditioning Order Status?

  Our facemask reconditioning process typically takes 3–4 weeks to complete. Each facemask is hand-dipped in your selected color(s), making this a specialized service that requires additional processing time. Once your order is placed and processed, you will receive an order confirmation email. When your facemask reconditioning is complete and your order ships, you'll receive another email containing your tracking information. If you have questions about the status of your reconditioning order, please contact our Customer Achievement Team via email, text, or chat. Be sure to have your order number ready. Please Note: Tracking information is only available once your completed order...

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• How Do I Track My Order?

  Once your order has shipped, you'll receive a shipping confirmation email with your tracking number and a link to monitor your package's delivery status. You can also track your order using any of the following methods: Order Confirmation Email: Click the link in your confirmation email to view your order status and tracking information once available. Website Chat: Visit our website, click the chat button, and select "Track a Package" to check your shipment's status. Contact Our Team: Reach out to our Customer Achievement Team via email, chat, or text us for assistance. If contacting our team, please have your order...

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• Can I Order Custom Visors?

  Please visit our Team Services page to request a quote for custom visors.

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• Can I Order Custom 3D Bumpers?

  Please visit our Team Services page to request a quote for custom 3D Bumpers.

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• What's the difference between the Adult and Youth SpeedFlex helmets?

  The Youth and Adult SpeedFlex have the same general design and fit. The shell size remains consistent across helmets, with a Youth Medium matching an Adult Medium. The main difference is that the Youth has an ABS shell designed for younger players, while the Adult uses a stronger polycarbonate shell designed to handle the higher impact levels of older players. The adult padding is also more robust, allowing for better impact absorption against larger and stronger players.

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• How Do I Stay Updated on New Product Releases and Promotions?

  Don't miss out on the latest from Green Gridiron! Join the Team by subscribing to our email and SMS updates through our website. Be among the first to hear about new product releases, special promotions, exclusive offers, and everything happening at Green Gridiron. Be sure to follow us on social media for product highlights, behind-the-scenes content, custom helmet builds, and more!

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• Can I Purchase Green Gridiron Merchandise Other Than Football Gear?

  Absolutely! We're more than just helmets and football gear! We also offer a selection of Green Gridiron-branded merchandise, including apparel and accessories. Check out our Green Gridiron Merch collection on our website to see what's available!

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• How Do I Determine the Right Football Helmet Size and Fit?

  Proper helmet fit is extremely important for players. While we provide sizing guides to help you select a helmet, it is not possible to properly fit a football helmet online. Field-Use Helmet Sizing: Age: Players ages 14 and older should transition to an adult football helmet, following applicable league and manufacturer requirements. Measure: Using a soft measuring tape, measure the circumference of your head just above your eyebrows, keeping the tape level around your head. Check the Size Chart: Refer to the manufacturer's sizing chart on the helmet's product page to determine which size corresponds to your measurement. Verify the...

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• How Can I Make My Football Helmet Last Longer?

  Taking proper care of your football helmet can help extend its lifespan and keep it in good condition. Keep It Clean: Regularly clean the inside and outside of your helmet using mild soap and warm water, following the manufacturer's cleaning instructions. Avoid harsh chemicals or abrasive cleaners. Handle With Care: Football helmets are built to withstand impacts during play, but that doesn't mean they should be tossed around! Avoid unnecessary drops, impacts, or rough handling. Store It Properly: Keep your helmet in a cool, dry place away from direct sunlight and extreme temperatures. A helmet bag or Football Helmet Hanger...

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• How Long Will My Field-Use Football Helmet Last?

  A football helmet can last for several years with proper care, but its lifespan depends on the manufacturer, helmet condition, usage, and reconditioning history. In most cases, football helmets may be eligible for reconditioning and recertification for up to 10 years. However, that doesn't mean every helmet will last that long! Your helmet may need to be replaced sooner due to: Damage, cracks, or excessive wear and tear. Changes in head size or shape that affect proper fit. Failure to meet reconditioning or recertification requirements. Manufacturer age limits or replacement guidelines. Always follow the manufacturer's recommendations for inspections, reconditioning, and...

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• Can I Customize a Helmet for My Business or Event?

  Absolutely! Green Gridiron specializes in creating custom-branded helmets for businesses, promotional events, corporate gifts, awards, team displays, and more. Whether you're looking to showcase your company logo, create a one-of-a-kind display piece, or bring a unique design to life, our team can help explore your customization options. To get started, visit our website and click the "I Want Custom Branded" tab, then select "Request a Quote." Complete the inquiry form with details about your project. Once submitted, our team will review your request and contact you to schedule a consultation if your project qualifies.

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• Do you provide a warranty for your products?

  All our warranties are through the manufacturer. We will be happy to assist with facilitating a request for your product, reach out to our customer support team for assistance.

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• Do you offer international shipping?

  Yes, we offer international shipping with fees based on your address. The exact cost will be calculated during checkout after entering your shipping details. Duties and taxes are determined by your home country and local shipping facility. For queries about additional fees, contact your local shipping facility or check FedEx.com. Feel free to ask if you have more questions.

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• Why do you have restocking fees?

  Restocking fees suck and we hate them too! They cover labor for building, prepping, shipping (for orders with free shipping), receiving, inspecting returns, and disassembling helmets.

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• Is there a restocking fee?

  Yes, click here to see our fees. If you purchased the wrong size or item, we will try to work with you if you purchase a replacement.

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• Can I request rush shipping for urgent orders?

  Certainly! We offer expedited shipping options for urgent orders. During the checkout process, you can select the shipping method that best suits your timeline.

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• Can I return or exchange a product?

  We don't process exchanges. If you want a different item, return it within 60 days and place a new order. The returning item must reach us within this period for a refund. To get a different item, return your purchase for a full refund (excluding shipping). Check our return policy for rules and restocking fees.

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• Can I Get a Free Helmet or Free Stuff?

  Hey, we respect the Hail Mary! Unfortunately, giving away free gear isn't in our playbook. But we admire the confidence. You miss 100% of the shots you don't take, right? Keep an eye on our website for any current deals or promotions!

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• Is the Cam-Loc Chinstrap Compatible With All Helmets?

  No. Cam-Loc chinstraps are designed for helmets equipped with the Riddell Cam-Loc attachment system, including the Riddell SpeedFlex and Riddell Axiom. Other helmets, such as the Riddell Speed and Schutt F7, require buckle chinstraps rather than the Cam-Loc system. Important: Always verify chinstrap compatibility before purchasing. Do not attempt to modify a helmet to accommodate an incompatible attachment system. Not sure which chinstrap you need? Contact our Customer Achievement Team via email, chat, or text for assistance. Check out our videos below to learn more about chinstrap compatibility: F7 Helmet Speed Helmet

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• When Will Specific Items Be Restocked?

  We understand you're eager to get your hands on your favorite gear! Unfortunately, we don't always have an estimated restock date for out-of-stock items. Want to be among the first to know when an item is back in stock? It's easy! Visit the product page for the item you're interested in. Click the orange "Notify Me When It's Available" button. Enter your contact information to sign up for restock notifications. Once the item is back in stock and available for purchase, you'll receive a notification via email and/or text. Please Note: Signing up for notifications does not reserve an item...

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• What's the Difference Between the Adult and Youth Schutt F7 Helmets?

  The primary differences between Adult and Youth Schutt F7 helmets are their intended level of play, internal components, and overall construction. While some Adult and Youth F7 models share similar shell dimensions, sizing and internal padding can vary depending on the specific model. Always refer to the manufacturer's sizing chart rather than assuming the same size will fit across models. Facemask Compatibility: Many traditional Schutt F7 facemasks are compatible with both Adult and Youth F7 helmets. However, not all F7 facemasks are interchangeable, particularly with newer F7 models. Always verify compatibility with your specific helmet before purchasing. Important: Youth helmets...

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• Will Adult Riddell SpeedFlex Internal Padding Fit a Youth SpeedFlex Helmet?

  No. The complete Adult Riddell SpeedFlex internal padding system is not a direct replacement for the Youth SpeedFlex padding system. The Youth SpeedFlex has four inflation points, while the Adult SpeedFlex has five. The standard Youth SpeedFlex also features a non-inflatable crown pad. Although Riddell allows Youth SpeedFlex helmets to be upgraded with an inflatable crown pad, this does not mean all Adult SpeedFlex padding components are interchangeable with Youth models. Important: Always use replacement padding confirmed compatible with your specific helmet model and size. Never assume Adult and Youth padding components are interchangeable. Not sure which replacement pads you...

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• Why Are Facemask Options Limited for the Riddell Speed Victor-I XXS/XS Helmet?

  The Riddell Speed Victor-I helmet in sizes XXS and XS has a smaller shell that requires specially sized facemasks. Only the following facemask is compatible with this helmet size: S2BD-HS4 SMALL for Riddell Speed/Victor Standard-sized Riddell Speed and Victor facemasks are not compatible with the XXS/XS Speed Victor-I helmet. Important: Do not recommend alternative facemask models or assume compatibility based on the helmet brand alone. If a customer asks about a different facemask, direct them to our Customer Achievement Team to verify compatibility before purchasing.

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• Which Facemask Clips Should I Use: Standard, Light Weight, or HS4?

  Not all facemask clips are created equal! Riddell Speed facemasks come in different materials and bar thicknesses, so choosing the correct clips is important for proper attachment. Here's a quick breakdown: Standard Clips: Designed for traditional Riddell Speed facemasks with standard-sized bars. Light Weight (LW) Clips: Designed for Riddell Speed Light Weight facemasks, which have thicker bars and require larger clips. HS4 Clips: Designed specifically for Riddell Speed HS4 facemasks, which feature thinner stainless steel bars and require smaller clips. Zuti Facemask Clips: are for Riddell SpeedFlex facemasks. Important: These clips are not interchangeable for all applications. Always select the...

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• Will a Schutt Vengeance Facemask Fit a Schutt F7 Helmet?

  No. Schutt Vengeance facemasks are designed specifically for Vengeance helmets and are wider than facemasks made for the Schutt F7. If you have a Schutt F7, you'll need a compatible Schutt F7 facemask. While Green Gridiron no longer sells Schutt Vengeance helmets, we still carry replacement facemasks for customers who own them. Not sure which facemask fits your helmet? Contact our Customer Achievement Team

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• What Visor Is Compatible With the VICIS ZERO2 Helmet?

  For the best compatibility, we recommend the Oakley Edge Visor, specifically designed for the VICIS ZERO2 helmet. The Oakley Edge is compatible with the ZERO2 lineup, including: VICIS ZERO2 VICIS ZERO2 TRENCH VICIS ZERO2 Youth VICIS ZERO2 QB Other visor brands and models may not fit properly due to the unique design of the ZERO2 helmet and facemasks. Please Note: Always check your league's regulations before purchasing a tinted visor, as restrictions may apply.

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• What Visors Are Compatible With the Riddell Speed Victor-I Helmet?

  Several visor options are compatible with the Riddell Speed Victor-I helmet, including: Oakley Legacy Unbranded Visors Under Armour  Nike Vapor Visor compatibility may vary depending on the facemask installed on your helmet. Not sure which visor to choose? When using our Helmet Builder, compatible visor options are displayed beneath the facemask selection to help you find the right combination. If you're purchasing a visor separately, please contact our Customer Achievement Team via email, chat, or text to verify compatibility before ordering.

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• What Visors Are Compatible With Schutt F7 Helmets?

  Visor compatibility depends on your specific Schutt F7 helmet model and facemask. Here's a breakdown of our current Schutt F7 lineup: Schutt F7 AiR – Adult: Compatible with the Oakley Switch Visor designed for the F7 AiR Adult. Schutt F7 AiR – Youth: Compatible with the Oakley C-1 Visor designed for Schutt helmets. Schutt F7 AiR Elite – Adult: Includes a clear Oakley Switch Visor. Schutt F7 AiR Elite – Youth: Includes a clear Oakley C-1 Visor. Schutt F7 PRO – Adult (including QB and WR/DB models): Includes a clear Oakley Switch Visor. Not all visors are interchangeable between Adult,...

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• What Visors Are Compatible With Zuti SpeedFlex Facemasks?

  For the best fit, we recommend the SHOC Zero G Plus Visor for Zuti SpeedFlex facemasks. Zuti uses the SHOC Zero G Plus when testing its facemask designs for visor compatibility. Its unique shape and mounting points accommodate Zuti's custom facemask designs. Other visors, such as the Oakley Legacy or Unbranded Visors, may fit certain Zuti facemasks but are not guaranteed to fit properly or provide a seamless appearance. Important: Visor compatibility varies by facemask design. Always check your specific Zuti facemask's product page before purchasing a visor. Want to learn more? Read our guide: The Best Visor for Zuti.

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• Is the Oakley Pro Visor Compatible With All Helmets?

  No. The Oakley Pro Visor is specifically designed for the Riddell SpeedFlex helmet, featuring a unique curved design that provides a more seamless fit. However, not all SpeedFlex facemasks are compatible with the Oakley Pro Visor. Zuti SpeedFlex Facemasks: The Oakley Pro Visor is not recommended for Zuti facemasks due to their unique designs and bar configurations. For Zuti facemasks, we recommend the SHOC Zero G Plus Visor, provided the specific facemask is visor-compatible. Important: Always verify compatibility with your helmet and facemask before purchasing. Want to see the Oakley Pro Visor in action? Check out our video below for a...

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• What Size Chinstrap Should I Choose?

  As a general rule, we recommend choosing a chinstrap size that corresponds to your helmet size. However, sizing can vary depending on the chinstrap manufacturer and style. Here are a few things to consider: Helmet Size: Start with your helmet size as a general guide, then check the chinstrap manufacturer's sizing recommendations. Chinstrap Style: Make sure you're selecting the correct attachment system for your helmet, such as Cam-Loc or buckle chinstraps. Proper Fit: The chin cup should sit comfortably and securely against your chin without excessive movement or pressure. Important: Chinstrap fit cannot be guaranteed based on helmet size alone....

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• Are Collectible Helmets Certified for Field Use?

  No. Collectible helmets are designed for display purposes and are not certified or intended for field use. While Authentic collectible helmets may closely resemble those worn by professional players, they are not protective equipment and should never be used for football practices, games, or any activity requiring head protection. If you're looking for a helmet intended for football play, check out our selection of field-use helmets.

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• What's the Difference Between Display, Authentic, SpeedFlex, and Axiom Collectible Helmets?

  Green Gridiron offers several styles of collectible football helmets, each designed for different display preferences. Display (Replica) Helmets Lightweight and designed for display, autographs, and decoration. Feature a plastic "no-wear" plate inside the helmet. Cannot be worn and are intended strictly for display purposes. Authentic Helmets (Speed Authentic, SpeedFlex, & Axiom) Designed to closely resemble the helmets worn by players on the field. Feature interior padding, functional components, and more realistic detailing. Heavier and more authentic in appearance than Replica helmets. May be worn as accessories if they fit, but are not certified or intended for gameplay. Important Sizing Information:...

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• Why Is There a Gap Between My Facemask and Helmet?

  A gap between your facemask and helmet shell is normal with many helmet and facemask combinations. Many facemasks are designed to accommodate multiple helmet sizes. Because of this, the gap may appear larger on smaller helmet shells. Will adding a visor help? Adding a compatible visor may help minimize the appearance of the gap, giving your helmet a more seamless look. However, a visor does not correct an improperly fitted or incompatible facemask. Important: Always make sure your facemask is compatible with your helmet model and properly secured using the correct hardware. If you're unsure whether the gap is normal...

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• How Do I Remove and Attach the Facemask on My Riddell SpeedFlex Helmet?

  The Riddell SpeedFlex helmet uses a Quick Release system that allows you to remove and attach the facemask using specialized hardware. What You'll Need: Riddell Quick Release Tool or screwdriver Appropriate SpeedFlex facemask hardware Removing the Facemask: Use the Riddell Quick Release Tool or screwdriver to press the center button of each Quick Release Pin to disengage it. Lift the facemask clips and remove the pins, setting them aside. Gently separate the center of each clip to widen the gap and remove it from the facemask. Attaching the Facemask: Start with the appropriate facemask clips. The larger clips go on...

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• What Visors Are Allowed for Game Use?

  For high school and NCAA football, only clear, non-tinted visors are permitted during games. Visors with coloring, tint, or mirrored finishes do not meet these requirements. What about tinted or mirrored visors? Some leagues may allow tinted or mirrored visors during practices or other activities, but regulations vary. Always check with your coach or league officials before purchasing or wearing a visor. When in doubt, go clear! Shop our Gameday Visors collection for visor options designed for on-field use. Want to learn more? Check out our article: What Visor to Wear on the Field. Watch our video below to learn...

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• Can I Customize My Field-Use Football Helmet?

  Absolutely! Green Gridiron offers a variety of customization options to help you personalize your field-use football helmet while representing your team and style. Depending on your helmet model, customization options may include: Facemasks: Choose from different styles, configurations, and colors. Visors: Explore compatible visor options to complete your look. Chinstraps: Select from available styles and colors. Hardware: Add coordinating hardware for a more personalized finish. Decals: Customize your helmet's appearance with team logos and decals. Use our Helmet Builder to explore available customization options, or browse our selection of football helmet accessories. Important: Not all accessories are compatible with every...

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• Can I Order Custom Helmet Decals?

  To get started, visit our Custom Helmet page and submit a request for a quote. Our team will review your inquiry and help determine the available options for your project. Please Note: Due to licensing restrictions, Green Gridiron does not sell or provide NFL or NCAA team-affiliated decals.

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• Can you add an NFL or NCAA logo to a field-use helmet?

  Due to licensing issues, we do not sell or provide any NFL or NCAA team-affiliated decals. Licensed team decals come applied on collectible helmets. The only decals we offer are listed on our website.

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• Why did SportStar stop making cam-loc chinstraps?

  Riddell has a patent on the cam-loc technology, unfortunately, SportStar had to stop making them.

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• Can I Customize a Helmet for My Business or Event?

  Absolutely! Green Gridiron specializes in creating custom-branded helmets for businesses, promotional events, corporate gifts, awards, team displays, and more. Whether you're looking to showcase your company logo, create a one-of-a-kind display piece, or bring a unique design to life, our team can help explore your customization options. To get started, visit our website and click the "I Want Custom Branded" tab, then select "Request a Quote." Complete the inquiry form with details about your project. Once submitted, our team will review your request and contact you to schedule a consultation if your project qualifies.

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